Privacy & Data Protection

Privacy Policy

Your privacy matters to us. Learn how we protect your personal information and respect your data.

Last Updated: September 8, 2025
CCPA & NY Compliant

Privacy at a Glance

We Don't Sell Data

Your information stays with us - never sold or shared for marketing.

You Control Your Data

Request access, corrections, or deletion of your information anytime.

Bank-Level Security

Industry-standard encryption and $2M cyber liability coverage.

Questions about your privacy? We're here to help.

Contact Privacy Officer

Company Information

Arber Construction Group

Operated by Alpren Corp

76-22 30th Ave, East Elmhurst, NY 11370
(646) 206-5590
info@arberconstruction.com

Licensed & Insured

NYC General Contractor License #626826

$2,000,000 Business Insurance

EPA Certified Lead-Safe

Introduction

Arber Construction Group ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our quote calculator, or engage our renovation services.

Information We Collect

Information You Provide Directly

Contact Forms & Quote Calculator:

  • Name, email address, phone number
  • Property address and type
  • Project details, budget ranges, timeline preferences
  • Preferred contact methods and consultation scheduling preferences

Consultation Requests:

  • Detailed project information and photos you choose to share
  • Communication preferences and availability
  • Special requirements or accessibility needs

Service Communications:

  • Project details, contracts, and documentation
  • Payment information (processed through secure third-party providers)
  • Communication history throughout your project

Information Collected Automatically

Website Usage Data:

  • IP address, browser type, operating system
  • Pages visited, time spent on site, referring websites
  • Device information and screen resolution
  • Geographic location (city/state level only)

Cookies and Tracking:

  • Essential cookies for website functionality
  • Analytics cookies to improve our website performance
  • Preference cookies to remember your quote calculator inputs
  • ✓ No advertising or tracking cookies from third parties

How We Use Your Information

What We Do

  • ✓ Provide accurate renovation quotes and consultations
  • ✓ Schedule and coordinate project meetings
  • ✓ Deliver renovation services and project management
  • ✓ Send project updates and important notices
  • ✓ Improve our website and services
  • ✓ Protect against fraud and ensure security

What We Don't Do

  • ✗ Sell, rent, or share your information for marketing
  • ✗ Use your information for advertising to others
  • ✗ Share project details without your permission
  • ✗ Store payment information on our servers
  • ✗ Transfer data internationally
  • ✗ Use tracking cookies for advertising

Your Privacy Rights

Access and Control

  • Access: Request a copy of all personal information we have about you
  • Correction: Update or correct any inaccurate information
  • Deletion: Request complete removal from our systems

Special Protections

California Residents (CCPA)

Right to know, delete, and opt-out with non-discrimination protection

New York Residents

Enhanced security breach notification and data protection standards

Contact Us About Privacy

Privacy Officer Contact

Privacy Officer
Arber Construction Group
76-22 30th Ave
East Elmhurst, NY 11370

Response Timeframes

  • • Acknowledgment within 48 hours
  • • Most requests completed within 7 business days
  • • Complex requests may take up to 30 days
  • • Urgent concerns addressed immediately

This Privacy Policy is effective as of September 8, 2025 and governs your use of the Arber Construction Group website and services.

We may update this policy periodically. Significant changes will be communicated via email.